FAQs

Having problems with any part of my site? Please let me know – I am happy to help.

DO YOU SHIP WORLDWIDE?

Yes! I ship all over the world! Postage is automatically calculated at the checkout. Please note that orders outside of the EU may incur import taxes, which are the responsibility of the customer.

HOW DO I KNOW MY ORDER HAS BEEN RECEIVED?

Once your order is placed, you'll receive a confirmation email. If this doesn’t arrive please email me at andrea@cheerfulgeek.co.uk.

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

Orders usually take 1-2 working days to dispatched. Once dispatched you can expect your order within 1-2 working days for UK customers, 3-5 working days for EU customers and 5-21 days for the rest of the world. Check out my shipping page for more information.

HOW DO I RETURN OR EXCHANGE AN ITEM?

Visit my returns policy page to find out more.

WHAT MAKES CHEERFUL GEEK DIFFERENT?

Everything you see in my store is conceived, designed and developed by me. Cards are printed by a UK-based printer company, then hand finished by me. All other products are handmade, printed and hand finished by me. I take huge care in creating and packaging your orders because each and every order is so important to me. When you buy from me you are supporting passion, skill, creativity and originality. Every sale helps to keep me doing what I love.

If you have any other questions, please send me an email on andrea@cheerfulgeek.co.uk and I'll do my best to get back to you!